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Letter

Band 5+: You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing to inform you that, I have received my credit card statement today morning and there is false transections which I did not make it.

My name is Joel Peter and I am regular customer of your bank from last five years. I have received my credit card statement today morning, The statement lists a number of expansive purchases which did not make by me. I found in the list that, I purchased gold two weeks back and expansive gifts from shopping mall. It has also mentioned that, I have buy suit from the market.

I would like to confirm that, I have not make any single purchase which is mentioned in the list. I want to request you to please rectify this mistake and investigate it properly. I would request to refund my amount as soon as possible into my account.

I will appreciate your efforts to solve this matter as soon as possible.

Your faithfully,

Joel Peter

Word Count: 163

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

statement: 3

which: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The explanation of the fraudulent transactions is clear. The request for a solution is also stated. Minor improvements in clarity and detail would elevate the response.

Coherence & Cohesion

The letter's message is mostly understandable. However, some grammatical errors and awkward phrasing affect the overall flow and cohesion. Improved sentence structure and clearer transitions would enhance readability.

Lexical Resource

4.5

The vocabulary used is appropriate for the context. While there is a range of words, more precise and sophisticated language would improve the overall lexical resource score. The use of synonyms and more descriptive language would be beneficial.

Grammatical Range & Accuracy

3.5

The letter contains several grammatical errors that impact clarity and fluency. Improving grammatical accuracy and sentence structure is crucial for a higher score. A wider range of grammatical structures would also be beneficial.

Answers On The Same Topic:

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I hope this letter finds you well. I write this letter to confirm that i have just received a credit card statement from my bank, then the statement list a figure of expensive purchases that i am sure i did not make. First of all, my name is Liziee Hue from […]

Band 4+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, I would appreciate your prompt attention towards an issue about a credit card statement notified of an extravagant purchased items that are not made by me. My full name is John Michael, a trustworthy customer of your Scotia Bank. I have been a saving account opened with your bank since ten […]

Band 5+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam, My name is David. My credit card number is 086542. I have received a credit card statement from 20th April until 21th May. I have checked the transaction from beginning compared to my bill. I found that $500 on 15th May is not my transaction. I had checked there is no […]

Band 5+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear sir or madam, I am Aalamjeet singh an account holder with CIBC bank my purpse of writing this letter is to file a complaint against farudulent transcations. On 15th of february i received credit card statement via CBIC net banking application ;however, i rarely check my transcation history but this some how i saw […]

Band 4+

You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter: • Introduce yourself. • Explain that you did not buy the items listed. • Say what you would like the bank to do to fix the problem. You do not need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir, I am writing to express my concern regarding the credit card statement I recently received. It contains a list of several expensive purchases that I am certain I did not make. My name is Mary Adeline R. Sabac, and I currently reside in Cebu City, Philippines. You can reach me at my contact […]

Band 9

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