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Letter

Band 5+: you have received a bill from a mobilephone company for international call charges relating to time when you did not use your mobilephone for international calls. write a letter to company

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Dear Sir/Madam,

I am writing this letter in regards of my phone bill of this month. I have been always a well satisfied customer of your company. I never complained about anything because your plans are always affordable and suitable for me. But this time I have to write this letter due to unacceptable bill recieved. During this month’s period I recieved charges of extra $80 for additional inetrnational calls. There is a no chance that I have made any single call out of country, Infact I have made only local calls to my friends in the whole period. Also, I did some text messages to my office workers which is also covered under my monthly plan.

I highly recommend the manager to review the recent bill for my phone number which is 0887728276 and update me if any information required regarding call history. I would appreciate if you can resend me the new bill with updated changes. I will be really thankful to you for this step.

Thank you

Pawanpreet Kaur

Word Count: 172

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

6.5

The letter adequately addresses the task by clearly stating the problem and requesting a solution. However, it could benefit from a more detailed explanation of the situation and a more assertive tone in demanding a correction.

Coherence & Cohesion

5.5

The letter's message is mostly clear, but the flow could be improved with better transitions between ideas and more logical paragraphing. The numerous grammatical errors negatively impact the overall coherence.

Lexical Resource

The vocabulary used is appropriate for the context, but the range could be expanded. More precise and sophisticated language would enhance the letter's impact.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity and fluency. Improving grammatical accuracy is crucial for achieving a higher score.

Answers On The Same Topic:

you have received a bill from a mobilephone company for international call charges relating to time when you did not use your mobilephone for international calls. write a letter to company

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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