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Letter

Band 7+: You have received a letter from your bank, asking you to acknowledge receipt of a new bank card, However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter explain why you are writing express concern about the missing card ask them what they intend to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I hope this letter finds you well. The reason why I am writing to you is that I want to inform you about a problem with my bank card.

I received a letter from my bank today that was supposed my bank card. Unfortunately, when I opened it, there was no bank card in the envelope. This was an unexpected event. I telephoned the bank to explain the issue but I could not get through to the right department. In your letter, you asked me to acknowledge receipt of the card, but I cannot do this because I have not received it. I am very worried about my bank card, if it ends up with another customer or gets lost. Can you clarify the situation for me? If it lost, can you block the old card and replace it with new one? I really need it these days.

I look forward to a positive response from you. Thank you for your attention.

Yours faithfully,

Shodiyona Abdumajidova

Word Count: 170

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Overall Band Score

7.5
(+/- 0.5)
Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.
Grammar Mistakes: N/A
Vocabulary Repetition:
letter: 3
Try using synonyms for the above words

Task Response

7
The letter adequately addresses all parts of the task. The explanation is clear, the concern is well-expressed, and a request for action is made. Minor improvements in clarity and conciseness would elevate the response.

Coherence & Cohesion

7
The letter flows logically, with a clear progression of ideas. Paragraphing is functional. Minor improvements in sentence structure and transitions would enhance the overall coherence.

Lexical Resource

7
The vocabulary used is appropriate and accurate, demonstrating a good range of expression. More sophisticated vocabulary choices would improve the overall lexical resource score.

Grammatical Range & Accuracy

8
The grammar is largely accurate with a good range of structures used effectively. Minor grammatical errors are present, but they do not impede understanding.

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