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Letter

Band 6+: You have returned from your vacation staying at a bed and breakfast. When you checked your bank account, you realised you have been charged twice for the deposit. Write a letter to the bed and breakfast host. In your letter: Thank the host for your stay Explain the double deposit charge situation Ask the host for a refund

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing with regards to an issue arose with respect to the amount of money I have been charged for my recent stay at your hotel-Bed and Breakfast.

Firstly, I would like to express my gratitude for the wonderful arrangements made by your team during our stay at your hotel.Your team not only provided all the amenities requested by us but also put additional efforts to make us feel comfortable in the foreign land.My wife also appreciated your gesture of providing baby food everyday even when it was not a term in your contract of service.

However, when I checked my bank statement for the respective period after coming back home,I noticed that I am charged twice for the deposit . I am sure that it is a honest mistake and require correction.

Therefore, I am requesting to kindly coordinate with your accounts department and issue me a refund of the excess amount charged. Also, if you could kindly issue me an acknowledgment receipt of this letter, I will be rest assured that I will get my funds back soon.

looking forward to hearing from you soon.

Yours sincerely,

Sarah smith

Word Count: 194

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

issue: 3

charged: 3

Try using synonyms for the above words

Task Response

7

The letter fully addresses the task, clearly explaining the issue and requesting a refund. However, the tone could be more polite and apologetic, especially when pointing out the mistake.

Coherence & Cohesion

6

The letter is well-structured and easy to follow, with each paragraph having a clear purpose. However, some sentences are a bit long and could be broken up for better clarity.

Lexical Resource

6

The letter uses a good range of vocabulary, including some sophisticated words and phrases (e.g. 'foreign land', 'gesture'). However, there are some minor errors in word choice (e.g. 'hotel-Bed and Breakfast') and some phrases could be more idiomatic.

Grammatical Range & Accuracy

6

The letter demonstrates a good range of sentence structures and grammatical accuracy, with only minor errors (e.g. 'arose with respect to', 'not a term in your contract of service'). However, some sentences could be more concise and clear.

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You have returned from your vacation staying at a bed and breakfast. When you checked your bank account, you realised you have been charged twice for the deposit. Write a letter to the bed and breakfast host. In your letter: Thank the host for your stay Explain the double deposit charge situation Ask the host for a refund

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