Band 6+: You hired a local company to renovate your kitchen, but the work was completed to a poor standard. Write a letter to the company complaining about the renovation work. You should include details about: - what specific problems you have with the work - how these problems have affected your daily life - what you expect the company to do to resolve the situation.

Dear [Recipient’s Name],

I am writing to express my concerns regarding the work performed by your employees in my home. Unfortunately, the experience has been quite disappointing. The renovation of my kitchen, which I expected would take at least an hour, ended up taking three hours instead.

Not only did the workers take an excessive amount of time to complete a relatively small job, but the quality of their work was also unsatisfactory. To begin with, the installation of the cupboards, shelves, and drawers was done poorly. The drawers are difficult to pull out, the cupboards are positioned too high to reach easily, and the shelves lack sturdiness.

To put it bluntly, the quality of this work is abysmal. I have never encountered such poor craftsmanship in my life. This situation has also affected my personal life, as my aunt expressed her displeasure with the work done in my home, leading to an argument between us.

I sincerely hope that the quality of your services improves in the future. It would be beneficial for you to find individuals who are truly skilled in their work. Thank you for your attention to this matter.

Sincerely,

[Your Name]