Letter

Band 7+: You missed an important appointment because of a problem with public transportation. Write a letter to the company responsible for the transport. In your letter: Describe what happened. Explain how it affected you. Ask for an apology or suggest a solution."

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Dear Sir or Madam,

I am writing this letter to inform you about the scheduling problems associated with Line 2 of the OC Transpo buses and trains. Delays such as these are regularly happening and they have been affecting working professionals such as me in a negative manner.

I have been experiencing this problem for the past few months, however last week, I missed an important appointment due to a delay on bus 12 and train 2. I left my residence an hour before to account for any unexpected event and despite this, upon reaching the station I was informed that the bus and train had been delayed by a couple of hours. This resulted in an unsatisfied client for my business, and this has adversely affected my chances of securing a major contract with the customer.

I would greatly appreciate it if you could personally investigate these operational inefficiencies and issue a formal apology letter to me to justify my missed appointment.

Yours sincerely,

John Doe

Word Count: 167

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all requirements of the task. The description of the incident, its effect, and the request for action are all clearly presented. While the letter is well-written, it could benefit from a slightly more detailed explanation of the impact of the missed appointment to further strengthen the response.

Coherence & Cohesion

The letter is well-organized and the message is easy to follow. The paragraphing is logical, with a clear introduction, explanation of the incident, and request for action. Transitions between sentences and paragraphs are generally smooth, contributing to the overall coherence of the letter. To further enhance coherence, consider adding more specific transition words or phrases to explicitly link ideas, especially when moving from the description of the problem to its impact.

Lexical Resource

The letter demonstrates a good range of vocabulary, using appropriate and relatively formal language suitable for a letter of complaint. Terms like 'scheduling problems,' 'operational inefficiencies,' and 'adversely affected' are well-chosen. To further improve, consider incorporating more varied and sophisticated vocabulary related to transportation issues and their impact. For example, instead of 'negative manner,' you could use 'detrimental way'. Also, instead of 'unsatisfied client' you could use 'disgruntled client'.

Grammatical Range & Accuracy

The letter demonstrates a strong command of grammar with a variety of sentence structures used effectively. There are only minor errors, and these do not impede understanding. To achieve a higher score, ensure that all sentences are grammatically perfect and that punctuation is used flawlessly throughout the letter. Pay close attention to subject-verb agreement, correct tense usage, and appropriate use of articles and prepositions.

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Band 7+: You missed an important appointment because of a problem with public transportation. Write a letter to the company responsible for the transport. In your letter: Describe what happened. Explain how it affected you. Ask for an apology or suggest a solution."

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You missed an important appointment because of a problem with public transportation. Write a letter to the company responsible for the transport. In your letter: Describe what happened. Explain how it affected you. Ask for an apology or suggest a solution.”

Other Topics:

You would like to reduce your working hours in order to study part-time. Write a letter to your boss.

you have bought a mobile phone in a tax-free shop just a few days ago, and it doesn't work properly. task: write a letter to the manager to complain about it and ask him to solve the problem.

You have recently purchased a toy from an online shop, but the delivered is faulty. Writer a letter to the owner of the shop. In your letter - describe the toy - give details of the problem - tell the o wner what you want him/her to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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