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Letter

Band 5+: You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I hope this letter finds you well. My name is Azmat Ullah and i have a account in your bank, also i am a regular customer of your bank.

But, two week ago my cheque book was end and i order a new cheque book online bank portal but unfortunatily i can not recevied my cheque book until. Firstly your online bank service is to slow and have very bad experience. Secondly i call the help line they said your metter will be solved in 3 working days but not solved.

Furthermore, Tell me how much time required for this prosses, beacuse i alos lost two weeks and now i need my cheque book urently.

Lastly, please i request to you to make your service better and ask responsible person for that.

I hope you can do it fast .

Your Faithfully,

Azmat ullah

Word Count: 146

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.
Grammar Mistakes: N/A
Vocabulary Repetition:
cheque: 4
Try using synonyms for the above words

Task Response

6.5
The letter addresses all parts of the task, but could be more direct and efficient in its complaint. The letter falls short of the required 150 words.

Coherence & Cohesion

5
The letter's message is understandable, but the structure and flow could be improved for better clarity and cohesion. Grammar errors impact the overall flow.

Lexical Resource

4.5
The vocabulary is adequate but lacks range and precision in places. More sophisticated language would improve the overall impact.

Grammatical Range & Accuracy

3.5
Numerous grammatical errors affect the clarity and accuracy of the letter. Improved grammar is needed to achieve a higher score.

Answers On The Same Topic:

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

Dear Sir, I hope this letter finds you well. The purpose of writing this letter to you is to inform you about the service of your bank. So, basically my cheque book is finished and need a new one. I firstly emailed to your bank to send a new cheque book to my address but […]

Band 4+

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

Dear Sir, I am Jose Mourinho and I writing to you for informing abut the problem with your bank. I am writing to express my dissatisfaction about my ordered a new cheque. I contacted your bank’s service however they didn’t help me nicely. I called them and who told me I was an a waiting […]

Band 4+

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

Dear Sir or Madam, As one of your a new clients, I am writing to express my dissatisfaction with the service I have received regarding my cheque book order. Two weeks ago, on the 10th of January, I would like to draw attention that I placed an online request for a new cheque book through […]

Band 6+

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

Dear Sir or Madam, I hope you are doing well, I am Zohaib Mumtaz (saving account holder, A/C number 450000875), reaching out to regarding my chequebook not delivered to me. I didn’t expect this bad service from your bank, I want to make a complaint about this bad service I receive, I am tried to […]

Band 4+

You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter

Dear Sir , I am writing this letter to convey my disappointment about the poor service I have received from your branch. When I visited the branch last Friday. I filled the application form to issue a new 100 leaf cheque book but since then I have not received a cheque book or any communication […]

Band 4+
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