Band 6+: You recently bought a product from a store, but it did not work properly. Write a letter to the store manager to complain about the product. In your letter: Describe the product. Explain the problem with the product. Say what you would like the store to do about it.

Dear Sir,

I am writing this letter to express my dissatisfaction with the air fryer that I recently purchased from your store.

While visiting your store on the weekend, I found an affordable air fryer under a good deal. My receipt number is A123 and item belongs to the ABC brand. Moreover, this product came with a one year guarantee as well.

However, this product does not justify its performance against the price I paid. Normal air fryer takes around 20 minutes, however this air fryer takes around an hour to cook something. Moreover, there are few dents around the corner questioning the quality of the product. When you paid these much amount, a person can expect a product with good built and design.

I have read all the terms and conditions and, as my product comes under a complete guarantee, I am eligible to get a new piece. Thus, can you please guide me through the process of getting a replacement?

I hope you will look into this matter and I look forward to your reply.

Yours sincerely,

Sam