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Letter

Band 4+: You recently bought a product from a store, but it stopped working after a week. Write a letter to the store manager. In your letter: - Describe the problem with the product. - Explain what happened when you tried to return it. - Ask for a replacement or refund.

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I am writing this letter to the store manager related about my product.

2 weeks ago, I bought a product in your store especially a bag for my son. During 3 days, I saw a trouble which where a zipper on this bag was always broken. So, I would like to return this bag because this problem, I try to return to store on Monday, November 19. I want to ask for a replacement, if it can not replace it, i ask for a refund my money that I bought before. However, If the store is not responding, I would like to report this store. I hope the manager can read this letter and ask for responsibility.

Thank for your consideration

Sincerely

Ismail

Word Count: 123

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

store: 5

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but the description of the problem and the return attempt could be more detailed and clearer. The letter falls short of the required 150 words.

Coherence & Cohesion

4.5

The letter's message is understandable, but the numerous grammatical errors and unclear phrasing affect the overall flow and cohesion.

Lexical Resource

4.5

The vocabulary used is adequate, but more precise and varied language would improve the letter's sophistication and impact.

Grammatical Range & Accuracy

3.5

The letter contains numerous grammatical errors that significantly hinder clarity and understanding. Improved grammatical accuracy is crucial.

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