Letter

Band 5+: You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter: Describe the problem you had with the tickets Say why were unhappy with the staff Suggest what action the train company should take

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Dear Sir/Madam

The purpose of writing this letter is to inform you about the bad experienced I had at your station when I booked a ticket a week in advance.

I booked a ticket a week in advance while getting to the station to catch the train, I was told I could not use the train because the tickets had a wrong name on it.

The staffs were also not helpful to me, I complained to your staffs and they are not able to helped me which made me to unable to travelled to my destinaton.

I would like the company to refund my booking ticket fees or any other means to compensate me for the inconvinance.

I would be truly grateful if you could take a moment to share your feedback with me, as it would really help me improve and understand things better.

Your faithfully,

Habeeb.

Word Count: 148

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

ticket: 3

would: 3

Try using synonyms for the above words

Task Response

The letter addresses the main points of the task, describing the ticket problem, expressing dissatisfaction with the staff, and suggesting a course of action. However, the letter contains some irrelevant information and inaccuracies. To improve, focus on providing more specific details about the problem and the staff's unhelpfulness. Also, ensure the language is more accurate and natural. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of information could be improved. Consider using more varied cohesive devices to link ideas within and between paragraphs. For example, transition words and phrases could help guide the reader more smoothly through your experience. Additionally, ensure each paragraph focuses on a single aspect of the prompt to enhance clarity.

Lexical Resource

The vocabulary used is adequate for the task, but there's room to enhance it with more precise and varied word choices. For instance, instead of repeatedly using 'bad experienced,' explore alternatives like 'unpleasant experience' or 'negative encounter.' Expanding your lexical range will make your writing more engaging and effective.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct tense usage. For example, phrases like 'the staffs were also not helpful to me' should be revised for grammatical accuracy. Proofreading carefully and focusing on fundamental grammar rules will enhance the overall quality of your writing.

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Task Response

Coherence & Cohesion

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