Letter

Band 6+: You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

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Dear Sir,

I hope you are doing splendidly. I intend to write this letter to aware you about the poor internet connection in our new house.

Last week, I shifted to a new accommodation with my family. I wanted to bring this issue to your attention that we are unable to enjoy the fast and smooth service of BELL anymore. I am one of the oldest customers of your company and appreciate your great service throughout years. However, as soon as I moved to another residential place, internet speed has been affected at great extent. Despite of being living in well-developed metropolitan city, this is the major problem I am dealing with.

Additionally, I am a full-time software developer who works from home. Therefore, good internet connection plays significant role in my work life. I would appreciate if this issue will be tackled soon, perhaps I could not afford more meetings to get disconnected and glitched in between. I am familiar with your excellent customer service as well and expect my problem to be solved soon.

Yours faithfully,

Riya

Word Count: 179

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

internet: 3

service: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task, providing a clear explanation of the problem, its impact, and a request for action. The tone is polite and professional. To further enhance the response, consider adding specific details about troubleshooting steps taken or the type of internet plan subscribed to. This would provide the service provider with more context and potentially expedite the resolution process.

Coherence & Cohesion

The letter is generally well-organized with a clear introduction, body, and conclusion. However, some sentences could be structured more effectively to improve the flow and clarity of the message. Consider using more transitional phrases to connect ideas between paragraphs and within paragraphs.

Lexical Resource

The letter demonstrates a good range of vocabulary, but there are instances where the word choice could be more precise and natural. For example, consider alternative ways to express 'aware you about' and 'affected at great extent.' Focus on using vocabulary that is both accurate and appropriate for the context.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Pay close attention to verb tense consistency (e.g., 'I shifted' followed by 'we are unable'), subject-verb agreement, and correct usage of articles and prepositions. For example, 'I intend to write this letter to aware you' should be revised for better grammar. Proofreading carefully before submission can help identify and correct these errors.

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Band 6+: You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

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