Letter

Band 5+: You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to complain about poor internet service that I have experienced at my new residence.

Recently I moved from Montreal to Brampton after being promoted as area manager. On a daily basis, I have scheduled multiple e-meetings with our clients regarding organizational upcoming projects. Therefore, i chose your company high speed internet facility. However, last week, while I was giving presentation, I encountered an unstable internet connection which results in disconnect the communication with our customers. Although, I tried several time to reconnect and even checked the cable connection, nothing worked in my favour.

Moreover, next week, I am scheduled to reconnect with client. Therefore, I kindly request to you to arrange a technician to check my home internet connection or replace the device if necessary at earliest convenience.

I look forward to your response.

Yours faithfully,

Navdeep Singh

Word Count: 145

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
C2 - Complex
Continue to challenge and refine your language choices.

Grammar Mistakes: N/A

Vocabulary Repetition:

internet: 4

connection: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task, explaining the problem's onset, describing the issues, and stating the desired action. The content is relevant and sufficiently detailed. A minor improvement could be to provide a specific date when the problem started to enhance clarity. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally coherent, but the flow could be improved with better transitions between ideas. For example, the connection between moving to Brampton and choosing the internet service could be clearer. Consider using more explicit linking words and phrases to guide the reader through your points. Also, ensure each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is adequate for the task, but there's room for improvement in terms of variety and precision. For instance, instead of 'poor internet service,' you could use more specific terms like 'intermittent connectivity' or 'unreliable internet access.' Try to incorporate a wider range of vocabulary to express your concerns more effectively.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. For example, 'results in disconnect the communication' should be 'resulted in disconnecting the communication' or 'resulted in a disconnection of communication.' Also, 'I kindly request to you' is slightly awkward; 'I kindly request that you' is more appropriate. Pay close attention to verb tenses, article usage, and sentence structure to improve grammatical accuracy.

Answers On The Same Topic:

See All

Band 5+: You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

You recently moved to a new house. However, you are facing some problems with your internet connection. Write a letter to the internet service provider and: explain when the problem started describe the problems you are experiencing say what action you would like them to take

Other Topics:

You missed your friend's engagement party due to an emergency. Write a letter to your friend. In your letter: apologise and explain why you couldn't come; mention how you felt about missing it; offer to meet soon or make it up.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium