Dear Sir/Madam,
I am writing to express my dissatisfaction about the recent online purchase I made. I was thrilled to receive the order, howeverorder; however, all the excitement turned into the grave disappointment as when the order was delivered because one item was missing from it.
In relation to the specifics of the order, I ordered an eye protection cream and the UV 50 protection sunscreen last week on Monday, but the latter one was missing from the delivery box. Furthermore, RN636373 is the order number, and the receipt is also attached.
This order is imperative for my upcoming trip, nexttrip. Next week I am going to Banff for a vacation with my family for 15 days, and most of the places we are going to are outdoors. So, only sunscreen can protect from theus from sun damage.
Being a loyal customer of your company, I would really appreciate thea replacement delivery for the misplaced item as soon as possible.
Thank you for giving the matter your attention, and I look forward to your positive response.
Yours Sincerely,
Jess.
