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Letter

Band 7+: You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter, – explain what has happened – suggest the credit card should be canceled for security reasons – ask when a new credit card can be sent to you.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

Trust this letter reaches you in good health. I am writing to inquire about the credit card which I have recently requested, as my old one was stolen during a holiday abroad. Even though the letter usually contained the credit card and its respective access information and arrived on time, the credit card was missing.

More clearly, when the letter arrived there were not any signs that the letter had been opened, but when I inspected the letterhead closely, there were small scratches that could indicate tampering. I believe that the newly requested credit card should be cancelled immediately due to security reasons and to avoid any criminal use. It may be a technical issue, but it is also possible that a thief was responsible.

Lastly, I would like to know when a new credit card will be sent to me since I am going on a long business trip, which means I will not be able to reply to any messages throughout my trip.

I appreciate your time and attention to this matter and thank you for considering my request.

Yours faithfully,

Aziz.

Word Count: 188

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Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

credit: 5

letter: 4

Try using synonyms for the above words

Task Response

8

The letter adequately addresses all the points mentioned in the task prompt. However, it could be improved by providing more specific details about the incident, such as the date of the request and any reference numbers associated with the credit card application.

Coherence & Cohesion

6.5

The letter is generally coherent and easy to follow. The ideas are presented logically, but there are a few instances where the flow could be smoother. Consider using transition words to improve the overall cohesion.

Lexical Resource

7.5

There is a good range of vocabulary used throughout the letter, and the language is mostly accurate and appropriate. To enhance the lexical resource further, try incorporating more varied synonyms and expressions.

Grammatical Range & Accuracy

7.5

The letter demonstrates a wide range of grammatical structures with few errors. Punctuation and grammar are used effectively. To improve further, pay attention to subject-verb agreement and verb tense consistency.

Answers On The Same Topic:

You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter, – explain what has happened – suggest the credit card should be canceled for security reasons – ask when a new credit card can be sent to you.

Dear Sir or Madam, I hope this letter finds you well. I am writing to explain my problem. I recently received a letter from this bank but when I read, I should have received my new credit card. Unfortunately, I did not see my card in the letter. I worry my credit card was stolen […]

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You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter, – explain what has happened – suggest the credit card should be canceled for security reasons – ask when a new credit card can be sent to you.

Dear Sir / Madam, I recently requested a new credit card, as my old one was stolen during a holiday abroad. Even though the letter usually containing the credit card and its respective access information arrived on time, the credit card was missing and I would like to report this to you. When the letter […]

Band 5+

You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter. Write a letter to your bank manager. In your letter, – explain what has happened – suggest the credit card should be canceled for security reasons – ask when a new credit card can be sent to you.

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