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Letter

Band 5+: You Recently spent a night at an expensive hotel. There was a problem with your room, but the hotel staff was unable to do anything about it. write a letter to the hotel manager. In your Letter -Describe the problem -explain what happened when you asked the hotel staff for help -say what you would like the manger to do

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Dear Sir,

I am William James staying in your hotel on Friday night and then I had a problem with my room. The reason why I am writing this correspondence to you is that I want you to cover the damage I had.

At the outlet, I actually live in the outskirt of the city and I came to city center to see my friend, Jack on Friday. However, he was not at home because he left to another city with his business works. When I phoned him, he said me the fact that he went back home on Saturday. Therefore, I chose your hotel to stay only on Friday night. If you remember, you gave me 204th room on the first floor.

Regarding the details of the problem, the room was unclean and it had miasma like dog’s smell. Although the hotel staff tried to clean it twice, the miasma was absent. Then I asked them to exchange the room to another but they didn’t give me other room and I had to stay there. As a consequence of this, I was unable to sleep at night. Moreover, I then charged my phone to the electricity but it was broke down due to high electricity.

I want you to cover the damage which I had seen because my phone was very expensive and new. It would be better if you give me its money.

I hope you will write a reply to me after you read this letter.

Yours faithfully,

William James.

Word Count: 253

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Overall Band Score

5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

friday: 3

night: 3

Try using synonyms for the above words

Task Response

6.5

The letter effectively addresses the task by introducing the writer, describing the problem, and stating the desired outcome. However, the letter could be more concise and focused.

Coherence & Cohesion

4.5

The letter lacks a clear and logical flow. The information is presented in a disjointed manner, making it difficult to follow the writer's train of thought. The use of unnecessary details and irrelevant information further hinders the coherence.

Lexical Resource

5

The letter demonstrates a good range of vocabulary, but some choices are not entirely appropriate or accurate. The writer could benefit from using more precise and sophisticated language.

Grammatical Range & Accuracy

3

The letter contains numerous grammatical errors that significantly affect the clarity and readability. The writer needs to improve their understanding of grammar rules and practice using them correctly.

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