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Letter

Band 5+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

The reason why I am addressing to you is that I recently stayed at your hotel and feel comfortableness due to the noise of central heating system early in the morning and in terms of this issue you promised me the compensation but still you have not called me.

Firstly, I have chosen your hotel because of its beautiful nature and the location which in my thoughts was perfect to be in silence after the city noise where I came to, but unfortunately my sweet dream was interrupted by the noise of a faulty central heating system.

As a manager who should deal with these kinds of problems you promised not only to me but to another guests to compensate it, even so you were not clear on how you are going to cover it.

Despite the fact that it was a week ago I have not heard from you a word, so I would to travel to my aunt as a week ago and would like to stay at your hotel again and of course for free of charge. I will accept it as compensation.

I hope you will take my letter regarding promising of compensation to your consideration.

Best regards,

Dilorom Rustamzoda

Word Count: 208

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

noise: 3

Try using synonyms for the above words

Task Response

6

The letter adequately addresses the task, but the request for a free stay is not clearly justified.

Coherence & Cohesion

5

The letter lacks a clear structure and flow. The ideas are not always logically connected, and the grammar errors make it difficult to follow the message.

Lexical Resource

5.5

The vocabulary is generally appropriate, but there are some instances of inaccurate or less precise word choices.

Grammatical Range & Accuracy

4.5

The letter contains numerous grammatical errors, which significantly affect the clarity and fluency of the writing.

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