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Letter

Band 8+: You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

The reason why I am writing is to explain the issue I experienced during my recent stay at your hotel and to mention that I have not been contacted by the manager regarding the promised compensation.

Two days ago, I spent a night at your hotel in order to relax and unwind, as the place appeared peaceful and welcoming. However, I was woken early in the morning by continuous loud noise coming from the central heating system. This caused serious discomfort and sleep disturbance.

Due to the noise, I was unable to relax, and I felt extremely stressed. I spoke to the manager about this issue. He apologized and assured me that I would be contacted regarding possible compensation. Unfortunately, I have not received any response since then.

I would kindly ask you to get in touch with me within three days. Considering the inconvenience I faced, I believe I deserve a partial refund of the payment I made.

I hope you will answer all my questions regarding compensation and reply my letter as soon as possible

Hayitova Munavvar

Word Count: 183

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Overall Band Score

8.5
(+/- 0.5)
Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A
Vocabulary Repetition:
regarding: 3
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Task Response

8
The letter addresses all parts of the task effectively. Minor improvements could be made to strengthen the description of the inconvenience.

Coherence & Cohesion

9
The letter flows smoothly and logically. The paragraphs are well-structured and the ideas are connected seamlessly.

Lexical Resource

8
The vocabulary is accurate and appropriate. A slightly wider range of vocabulary could enhance the letter's sophistication.

Grammatical Range & Accuracy

9
The grammar is accurate and the range of structures is impressive. Minor grammatical errors are present but do not detract from the overall clarity and fluency.

Answers On The Same Topic:

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir or Madam, The reason why I am addressing you is that I want to inform about noise which comes from a faulty central heating system very early in the morning and also tell you that your staff who promised me to fix this situation last week. However it has not changed yet. Secondly, […]

Band 4+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear sir/madam I am writing this to express my annoyance with your hotel services. Last week I spent my vacation in Goa and decided to stay at your renowned hotel “Hard Rock”, but it resulted in the biggest mistake to book your hotel during my vacation. From the first day of my stay, I have […]

Band 6+

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam, I hope you are doing well. I am writing to bring to your attention an issue I encountered during my recent stay at Taj Empire on January 3rd, where I booked a room for two nights. Unfortunately, I was not informed at the time of booking that the central heating system was faulty. […]

Band 9

You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven’t heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

Dear Sir/Madam Hope you doing are well. I would like your attention to the situation that I faced when I was staying in your hotel Taj Empire. I booked your hotel on 3rd January for 2 nights. When I booked my room the booking person did not inform me about the issue that the central […]

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