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Letter

Band 6+: You recently stayed at a hotel and faced some problems during your stay. Write a letter to the hotel manager to complain about your experience. In your letter: describe the problems you faced during your stay explain how these problems affected you suggest what the hotel should do to improve their service

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Dear sir,

I am writing this email to discuss the problems I faced during my stay at your hotel.

Firstly, when I rented the room from the online site, it included a private washroom and heater. However, during check-in, the staff changed my room, which did not have a private washroom or heater.

As I spent the whole night in a small room without a heater, my life was made hard because I did not bring any blankets from home.

Furthermore, I want to suggest that the hotel manager please notify customers before making any changes to reservations. This would help a lot.

I hope to hear from you soon.

Yours faithfully,

Rajan

Word Count: 113

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

5.5

The letter adequately addresses all parts of the task. The issues are clearly described, their impact explained, and suggestions for improvement are offered. More detail and stronger explanation would improve the response. The letter falls short of the required 150 words.

Coherence & Cohesion

6.5

The letter is easy to follow. The structure is logical, and ideas flow smoothly. Improved paragraphing and use of cohesive devices would enhance the overall flow.

Lexical Resource

5.5

The vocabulary used is appropriate, but lacks range and precision. More sophisticated vocabulary would strengthen the letter.

Grammatical Range & Accuracy

5.5

While the grammar is mostly correct, there is room for improvement in sentence structure and grammatical range. More complex sentence structures and accurate punctuation would enhance the overall grammatical accuracy.

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You recently stayed at a hotel and faced some problems during your stay. Write a letter to the hotel manager to complain about your experience. In your letter: describe the problems you faced during your stay explain how these problems affected you suggest what the hotel should do to improve their service

Dear sir, I am writing this email to discuss the problems I faced during my stay at your hotel. Firstly, when I rented the room from online site, it include a personal washroom and heater in room. However, during check in the staff change my room which have not private washroom and heater. As per […]

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