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Letter

Band 4+: You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager. In your letter: explain the purpose of your visit describe the problems you faced during your stay say what you would like the manager to do

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madame,

First of all, I’m one of your Hotel’s Attendant. I was choosed to stayed at your hotel because it’s more convenient for me because you’re having a Good Meeting Room and many facilities that can afford what I’m gonna did here. It was such a pleasure to having an experience to staying here and felt all the good vibes your Hotel has making me felt as long as I staying here.

Despite all the good things I already experienced, I’ve struggling with some problems such as when your chair isn’t enough for all of my workmates there, The food isn’t kinda fresh also the pool wasn’t cleaning good so still left some garbages on there. It not something that nice to see but we can’t avoid that and I do understand that.

Through this letter, I do wishing that your as Manager could take a step to make all those mess and make it right. It might be rude for me to writted down in here rather thank talk with you face to face but Unfortunately I had to go more early due to my plane ticket so I left this note and hope it would get to you. Anyways, I hope both of you and Hotel Management would be also great and success as always

sincerely,

Felia Fence San

Word Count: 222

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 3

Try using synonyms for the above words

Task Response

5.5

The letter addresses the task but lacks clarity and organization. The purpose of the stay is mentioned, but the problems and desired actions are not clearly articulated.

Coherence & Cohesion

4.5

The letter's structure and flow are inconsistent. The transition between positive and negative aspects is abrupt, and the overall message is difficult to follow due to grammatical errors.

Lexical Resource

5

The vocabulary used is adequate but lacks precision and sophistication. Some word choices are inaccurate or inappropriate for a formal letter.

Grammatical Range & Accuracy

3

The letter contains numerous grammatical errors that significantly impact clarity and comprehension. The range of grammatical structures is limited.

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