Letter

Band 6+: You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

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Dear manager,

I hope this message finds you well.

I am writing to complain about the service at your restaurant I visited last friday.

To be honest, I have been visiting your restaurant and was satisfied with the whole service including the service, tastes, and moods. Therefore, we went to the restaurant with my family to enjoy our Friday night as usual. We ordered a couple of dishes including pasta and pizza and two bottles of lemon juice. However, we waited over 30 minutes and the waitress served the wrong dishes.

Then I complained to your employee, but I felt that her attitude was quite impolite.

I think I totally messed up my experience due to the poor quality of the service. I was disappointed with your service at that time.

Therefore, I would appreciate it if the waitress apologize to us officially in person. Additionally, I would be grateful if your team would compensate for us as unsatisfied with the service we had.

I look forward to hearing quick answers.

Yours sincerely,

Beomseok Kim

Word Count: 175

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

service: 6

restaurant: 3

would: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task, describing the issues with the service, explaining the impact on the experience, and requesting a solution. The content is relevant and generally well-organized. To improve, consider adding more specific details about the issues with the service and the waitress's impolite attitude. Also, the requested solution could be more specific.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. Consider grouping related ideas together more effectively. For example, the details about the order and the wait time could be placed together in a single paragraph. Also, the transition between the description of the problem and its impact could be smoother. Using transition words or phrases would enhance the flow.

Lexical Resource

The vocabulary is adequate for the task, but there's room for improvement. Using more precise and varied language could elevate the letter. For example, instead of 'quite impolite,' you could use 'disrespectful' or 'unprofessional.' Similarly, 'messed up my experience' could be replaced with 'detracted from my experience' or 'ruined my evening.'

Grammatical Range & Accuracy

The letter contains grammatical errors that affect clarity. For example, 'I visited last friday' should be 'I visited last Friday.' Also, 'apologize to us officially in person' could be rephrased as 'offer us an official apology in person.' Pay close attention to verb tense consistency and correct article usage. Reviewing basic grammar rules and proofreading carefully can help improve accuracy.

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Band 6+: You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

You recently visited a local restaurant. The service and food were poor. Write a letter to the restaurant manager. Include: What happened Why you were unhappy What you want them to do

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You use the local swimming pool often, and during one of your visits, you have encountered a problem. Write a letter to the manager. In your letter • Describe what the problem was • Tell what the swimming pool staff have done about it • Suggest your own solution to the problem.

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