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Letter

Band 5+: You recently went on a sightseeing tour, and you are not happy with the quality of the tour. Write a letter to the manager of the tour company. In your letter describe why you selected that word, explain what you did not like about the tour guide, give suggestions to the managers to improve that word.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/madam

I am writing this letter to show dissatisfaction with the recent expedition.

Although your excursion was highly priced, I still opted it as it seemed more compelling than others on the list. It showed various options to travel, however, I only got chance to see two or three of them of them. The most miserable experience I had when I talked with the tour guide about refund options. The tone of his communication was quite rude. Upon request, he answered that we are unable to visit few places from the brochure because of the pandemic.

I am happy to advise you to speak to him so that customers would not be unhappy. I also recommend to make customers aware about updated information.

Yours sincerely

Sukhpal Kaur

Word Count: 128

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

5.5

The letter addresses the task, but the writer could have provided more details about the tour and the issues they faced. Additionally, the suggestions for improvement could be more specific and detailed. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is easy to follow, but the writer could have used more cohesive devices to link the paragraphs together. The transition between the introduction and the body could be smoother.

Lexical Resource

The writer uses some good vocabulary, such as 'compelling' and 'miserable', but there is some repetition of words and phrases. The writer could have used more precise vocabulary to describe their experience.

Grammatical Range & Accuracy

The writer uses a range of sentence structures, but there are some errors in grammar and punctuation, such as missing articles and incorrect use of verb tenses. The writer could have proofread the letter more carefully.

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