I was extremely excited to visit you theatre last Saturday evening to watch a trending show “Captain America “. I am writing this letter to express my dissatisfaction inside the hall.
The temperature in the building was so low that many other viewers, including myself were chilling. The entire auditorium was deadly cold due to the malfunctioning of heating system.
It would be a great idea if you could kindly check the heat source before every show. Further, to avoid these kind of technical issues, consider having a spare heater to use if if the need arises. If this problem persists, it will definitely ruin your reputation.
I hope you will give due consideration to this letter to avoid these complications in the future.
Your faithfully,
John
