Dear sir or madam,
I am writing to inform that currently the bus I had taken has som constumer issues in Sengkang area over the previous two tweeks ago.
This issue cause while I had taken Bus No.161 from Woodlands to Sengkang area around 9:30 pm on the date of 18th January 2025.There were crowded passengers at tht time.That’ why , while I had paid the bus fares with my visa card , because of techinal issues , I could not pay immediately.However the passgeners at my back pushed me inward ,I cannot paid at that that area .I had tried to pay again at the exit pay area and it successful paid at that time without any issue.Nevertheless, the bus driver yelled at me like the crimininal ones especially expressing the nationalities.That action is quite shamable to me as a foreigner and damaging the the reliability of the service of the bus system.
Please indly take this action as soon as possible effectively.
Yours faithfully,
Lwin
