Band 9: You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take You do NOT need to write your own addre

Dear Sir or Madam,

I am writing to express my dissatisfaction with the service I received from your restaurant last night.

Having been accepted to college, I booked a table at your restaurant to treat my family members. Unfortunately, the service I received was not of the standard I had expected.

Not only did we receive our orders by nearly an hour delay, but we were also delivered chicken soup instead of vegetable one for one of my vegetarian family members. To make things worse, the quality of food fell short of my expectations, making the already frustrating situation considerably worse.

Despite reporting the issue to a member of staff, no satisfactory response was provided. I would therefore appreciate a partial refund to compensate for the inconvenience caused. I would also be grateful if you could look into this matter as soon as possible to prevent similar incidents from occurring in the future.

I look forward to your prompt response.

Yours faithfully,

Sayeh Garoosi