Letter

Band 5+: You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

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Hi there,

My self is Dhruv Patel. I have an issue to report regarding my travel. Last week I was travelling with your airline, “Air Canada”, from Paris to Ottawa. Here are my flight booking details, AK350 on 13th March, 2025; booking ID PO13032025.

Everything was going smoothly at the Parish airport, staff were very polite and friendly. But the issue arose when I landed in Ottawa, my checked-in bag did not come. So I went to the customer service desk. But the person was there was not behaving properly at all. He was like go to the website and make a complaint over there.

So the very first thing is He did not even try to check where is the problem arise like at the Paris airport or at Ottawa airport. And then second thing he was trying so hard to go away from this issue and constantly saying to rais complaint online.

So I would like you to suggest to train professionally so they can easily deal with this situation.

Best regards,

Dhruv

Word Count: 175

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

issue: 3

ottawa: 3

airport: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by describing problems faced at the airport, but it includes some irrelevant details and lacks a clear structure. The tone is somewhat informal for a letter to an airport manager. To improve, focus on a more formal tone, organize the letter into clear paragraphs, and provide specific details about the impact of the problem.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of information could be improved. Consider using more formal transitions and structuring the letter with a clear introduction, body paragraphs detailing the issues, and a concluding request. For example, you could dedicate one paragraph to the positive experience in Paris and another to the negative experience in Ottawa. Also, avoid informal openings like 'Hi there,' and use a more formal salutation.

Lexical Resource

The vocabulary used is relatively simple and could be enhanced with more specific and varied word choices. For instance, instead of 'did not come,' you could say 'was missing' or 'was not delivered.' Similarly, replace 'behaving properly' with a more descriptive phrase like 'professional' or 'helpful.' Expanding your vocabulary will make your writing more precise and engaging.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. For example, 'My self is Dhruv Patel' should be 'My name is Dhruv Patel.' Also, the sentence structure is often too simple and repetitive. Try to incorporate a wider range of sentence structures, including compound and complex sentences, to improve the flow and sophistication of your writing. Pay close attention to verb tense consistency and correct article usage.

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Band 5+: You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide -your flight details -What is the problem -Suggest some improvement you want to see

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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