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Letter

Band 5+: You want to complain about the service that you received in the hotel you stayed in while attending a recent meeting. Write a letter to the person who organized the meeting. In the letter Describe the meeting Explain the problems with the service Suggest what the meeting organizer should do.

Note: Both the topic and the answer were created by one of our users.

Dear sir,

I am writing this letter to express my dissatisfaction about stay at the hotel recently.

The meeting was held on 4 January along with me other five colleagues were also the part out the meeting. The meeting was very important for our upcoming bridge construction plan. The discussion went well and successful.

After a long hectic day when I went room to get some rest, I found the air conditioner is not working. Furthermore the bed sheets had some sort of stains. When I called multiple times to the reception regarding this issue, no one answered my calls. Overall I had an awful experience.

I would like to request you to make sure you will look into this issue personally about hygiene and amenities. Therefore, someone should there at reception to answer the call. So that we can make future project deals with you.

Thank you for taking this matter into consideration.

Yours sincerely

Hanna

Word Count: 157

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