Letter

Band 8+: You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter. Describe the problem with the equipment Explain how this problem is affecting your work Say what you want the shop or company to do

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to you to complain about the blood pressure monitor that I purchased from your company yesterday.

I recieved the product today, and I faced an issue when I was trying to measure my blood pressure. Although it works appropriately regarding the systolic pressure, the screen does not show the diastolic blood pressure. I have tried several times with different individuals, but the error occurs every time.

It is very crucial for this type of device to show both systolic and diastolic pressure accurately. I am a medical doctor by profession, and I tend to use this device for almost every patient. Therefore, this problem could significantly affect my performance. Unfortunately, many medical conditions could be missed if this device does not run smoothly.

Please send one of your staff to check and repair it, as soon as possible. I have already waited about 24 hours for the delievery, and I can not stand by for more days, since I have to utilize this device in my clinic tomorrow.

I am kindly looking forward to your prompt response.

Yours faithfully,

John Smith

Word Count: 188

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

pressure: 5

device: 4

blood: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all parts of the task, clearly describing the problem, explaining its impact on the writer's work, and stating the desired action. The content is relevant and sufficiently detailed. To improve, consider adding more specific details about the model or purchase information to facilitate a quicker resolution. Also, while the tone is generally appropriate, softening some of the demanding language could enhance the letter's effectiveness.

Coherence & Cohesion

The letter is well-organized and easy to follow. The progression of ideas is logical, and the paragraphing is effective. The use of cohesive devices is generally good, contributing to a smooth flow of information. To further enhance coherence, consider varying your transitional phrases to avoid repetition.

Lexical Resource

A good range of vocabulary is used appropriately and accurately. The language is suitable for the context, and there's evidence of control over lexical features. To aim for a higher score, try incorporating more sophisticated or less common vocabulary where appropriate, ensuring it fits naturally within the tone and context of the letter. Pay attention to vocabulary repetition to improve the overall score.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used with control and accuracy. There are minimal errors, and punctuation is generally accurate. The sentence structure is varied, contributing to the overall fluency of the letter. The few minor errors do not impede understanding.

Answers On The Same Topic:

See All