Letter

Band 7+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Dear customer service department of BOL store,

Today, I am writing this letter to complain about some problems with the quality of the shoes that you sold me last Thursday, October 31st. When I saw the image of these shoes, I really expected that they would be suitable for my birthday party. They are black leather shoes with a tiny bow and some small diamonds at the top; however, the product that I have received is a blue shoe with flowers. So I think your shop made a mistake with my order, and I hope that you can give me the items that I bought. And if you cannot deliver them before next weekend, please contact me and refund the money for these shoes; these mistaken shoes will be given back to you.

Hope you reply soon.

rinn

Word Count: 138

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

shoes: 4

these: 3

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task. The description of the purchased item, the reason for dissatisfaction, and the desired resolution are all clearly communicated. Minor improvements could include a more formal closing and a slightly more detailed explanation of the inconvenience caused by the error. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is immediately clear, and the progression of ideas is logical. However, consider using more varied cohesive devices to further enhance the flow and connection between sentences. For example, you could use synonyms or reference words to avoid repetition and create a smoother reading experience.

Lexical Resource

The vocabulary used is appropriate and effectively conveys the message. However, there's room to incorporate a wider range of vocabulary to demonstrate greater command of the English language. For instance, instead of repeatedly using 'shoes,' you could use synonyms like 'footwear' or 'pair of shoes' to add variety. Also, consider using more descriptive adjectives to enhance the reader's understanding of the product and your dissatisfaction.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, with only minor errors that do not significantly impede understanding. To further improve, pay attention to sentence structure and verb tense consistency. For example, ensure that the tenses used accurately reflect the timing of events. Also, double-check for subject-verb agreement and correct use of articles to eliminate any remaining errors.

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Band 7+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Other Topics:

You want to improve a local park. Write a letter to your local council suggesting improvements they could make. In your letter: - Describe the park - Explain why you think it needs improvements - Suggest what improvements they could make

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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