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Letter

Band 5+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

The reason I am writing this letter is that you did not deliver my order well. My name is Azza Bazza, and I need to buy a necessary item for my kitchen. I live near your delivery service. These days when I had used with my blender, it stopped working. And I decided buy new blender. And I saw that you are discounting fifty percent for blender from the social media. I received new blender from your service. I was in a hurry to go to work because I was late and I did not have time to check the product. When I arrived house, I opened new blender, the glass had broken. I am not happy for defective item. I complain your poor standard service and rather rude staff and your product. I request turn back my money not far from here or soon 12.02. I want to contact your adming and I have many questions to ask them. If you did not return my money, I complain about your company.

Yours faithfully,

Azza Bazza.

Word Count: 180

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

blender: 5

service: 3

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but the description of the events could be clearer and more concise.

Coherence & Cohesion

The letter's structure is understandable, but the flow of ideas could be improved with better use of cohesive devices and more logical paragraphing. Grammar errors affect the overall coherence.

Lexical Resource

5.5

The vocabulary used is adequate, but more precise and sophisticated language would enhance the letter's impact. There is some repetition and imprecise word choices.

Grammatical Range & Accuracy

4.5

The letter contains several grammatical errors that affect the clarity and fluency of the writing. Improving grammatical accuracy is essential for a higher score.

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Band 5+

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Band 5+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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