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Letter

Band 6+: You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I’m writing to you to express my dissatisfaction with the headset that I recently bought from your website. On July first I ordered a Sony headset from your website which I received a week later on 8th of July. The packaging of the product was in a great shape and the speaker quality of the headset is fine, but the microphone quality is suboptimal.

I’m a remote worker at a large company which requires me to have consecutive meetings every day. Since I started using this new headphone my colleagues have difficulty understanding me. I tested it by recording my self and I can confirm that there is a problem with how the device’s microphone records my voice.

I would like to return this product and get a refund. I have kept all the packaging parts in a great condition and can return the device to you as I received it. I’m attaching my bank account details to this message. I would really appreciate your help on this matter. Please let me know if I can provide more information.

Sincerely yours,Farfar Baba

Word Count: 186

Answers On The Same Topic:

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear Customer Service Team, I am writing to express my dissatisfaction with my recent order placed on your website. While I am aware of your company’s reputation, I am unfortunately very disappointed with the service I have received. Firstly, the red dress I ordered was delivered in blue instead of red. Secondly, the Sephora cosmetics […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear customer service department of BOL store, Today, I am writing this letter to complain about some problems with the quality of the shoes that you sold me last Thursday, October 31st. When I saw the image of these shoes, I really expected that they would be suitable for my birthday party. They are black […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Hi sir, I am writing this letter to express my dissatisfaction about the recent product that I have purchased from your company. I had placed an order for a handbag through Amazon on feb 25, 2025. The order number is D54C4. Thus, today I received that order, but after opening the package I am disappointed. […]

You have recently ordered an item through the internet, but you are not happy with the product. Write to a company, in your letter: Describe what you purchased Explain why you are not happy with the product Tell them what you would like them to do about it.

Dear Sir or Madam, The reason I am writing this letter is that you did not deliver my order well. My name is Azza Bazza, and I need to buy a necessary item for my kitchen. I live near your delivery service. These days when I had used with my blender, it stopped working. And […]

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