The given table provides information about patients’ feedbacks about different services at three health centres.
Overall, the Peveril had the most well-received service, followed by Marchbank and Longston. Additionally, while the service of doctors received highest scores, booking appointments and response to concerns showed a great disparity in three centres.
To commence with, the doctors’ service in all centres received a high and stable rank, leading by Peveril at 8.7, followed by Marchbank and Longston at 8.4 and 8 respectively. Conversely, the booking appointments service showed a clear difference between the three centres, with Peveril scoring 9.1 and Longston having 5.2, a disparity of nearly 4 points. Beside, children caring service was rated 7.5 at Peveril, slightly higher than that at Marchbank (7.3), whereas Longston had a significantly lower rate of 6.3.
Looking at the remained categories, it is notable that the response to concerns servicing showed the biggest difference in all evaluated services, with Peveril centre receiving the highest rate of 9.6, significantly higher than 6.5 of Marchbank and 4.3 of Longston. Finally, the service of pharmacy recorded moderate rating in three centres, with Peveril once again being highest in this sector at 6.3, 5.8 and 5.1 were figure for Marchbank and Longstone respectively.
