The table illustrates the evaluation of different health sectors at three centres, namely Longston, Peveril, and Marchbank, from 1 (very poor) to 10 (excellent).
Overall, Peveril had the highest overall average rating, significantly outperforming Marchbank and Longston. Additionally, doctors’ service was the best highly rated aspect among three centres, while booking appointments and response to concerns showed the greatest variation across the centres.
Looking first at the most positively evaluated aspect, doctors’ service received consistantly high ratings, with Peveril leading at 8.7, followed closely by Marchbank’s 8.4 and Longston’s 8, representing minor differences of under 1 point among three facilities. Similarly, care of children was rated at 7.5 in Peveril, slightly higher than Marchbank’s 7.3, while Longston recorded a notably lower score of 6.3, approximately 1.2 points below the highest-rated centre. Meanwhile, booking appointments showed the remarkable disparity between three facilities, with Peveril achieving 9.1, as opposed to Marchbank’s 7.8 and Longston’s significantly low 5.2, creating a noticeable gap of nearly 4 points between the best and worst performing centres in this category.
For the remainng categories, pharmacy received moderate scores among all locations, with Peveril again performing best at 6.3, whereas Marchbank and Longston recorded 5.8 and 5.1, respectively. Finally, response to concerns exhibited the most notable differences among the centres in all services, as Peveril scored an exceptional 9.6, compared to Marchbank’s 6.5 and Longston’s remarkably poor 4.3, representing the lowest figure recorded in the entire table.