The table gives information about how patients rated various services at three health centres.
Overall, Peveril Centre received the highest average score, followed by Marchbank and Longston Centres. In addition, doctors’ services were rated the best at all three centres.
At Peveril Centre, booking appointments received the highest score of 9.1, compared with just 5.2 at Longston Centre. Care of children was rated highest at Peveril Centre with a score of 7.5, followed by Marchbank with 7.3 and Longston with 6.3.
In terms of response to concerns, patients were most satisfied with Peveril Centre, which scored 9.6. Pharmacy services also received a relatively high score of 6.3. Similarly, Marchbank received moderate ratings for both services, while Longston Centre had the lowest scores.
