The table shows how patients evaluated different services at three health centres: Longston, Peveril and Marchbank. The ratings are given on a scale from 1, which means very poor, to 10, which represents excellent.
Overall, Peveril Centre received the highest scores in almost all aspects of service, while Longston Centre was generally rated the lowest. Marchbank Centre usually ranked in the middle.
In terms of booking appointments, Peveril Centre achieved a very high score of 9.1, compared to 7.8 at Marchbank and only 5.2 at Longston. A similar pattern can be seen in response to concerns, where Peveril scored the highest at 9.6, whereas Longston had the lowest rating of 4.3. Marchbank again received an average score of 6.5.
Looking at doctors’ service, all three centres performed well, with scores above 8. Peveril Centre led slightly with 8.7, followed by Marchbank at 8.4 and Longston at 8. Care of children was also rated moderately well across the centres, ranging from 6.3 at Longston to 7.5 at Peveril.
Finally, the overall average confirms these trends, with Peveril Centre scoring 8.3, Marchbank 7.2, and Longston only 5.8.