Hello,
Recently your XYZ company launched new camera with flagship features and i got attracted to new advance technologies which this camera incudes in budget price therefore I ordered that camera from your online website store week ago, however after opening package I found out that camers’s lens has lens flair there for to get solution in regards this issue I am writing this letter to you.
I ordered this camera on 13th november and received on 17th november. When I show that packaging of the camera i doubted that camera would be working properly or not because the outer box had many dents from inproper handeling of the delievery package. Therefore camera’s many part got many damages from that.
I would like to get resolution in this matter as soon as possible, becuase in month I am going to participate in international photographic competition in china. There are two options for you either arrange replacement for this camera or refund me full amount.
Thank you
Yours sincerely,
