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Letter

Band 8+: You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing to express my concern regarding a [product name] I purchased from your online store on [purchase date], order number [order number]. Regrettably, the item arrived in a damaged condition. Specifically, [describe the damage, e.g., “the screen was cracked and several components were missing”].

This has caused me considerable inconvenience, as I was expecting to use the product immediately. I would be grateful if you could either arrange for a replacement item to be sent or issue a full refund at your earliest convenience. Kindly advise on the procedure for returning the damaged product.

Thank you for your attention to this matter. I look forward to your prompt response.

Yours faithfully,

[Your Name]

Word Count: 117

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately satisfies the requirements of the task. It clearly states the product purchased, describes the damage, and specifies the desired resolution. The tone is professional and the information is presented logically. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter presents a clear and logical flow of information, making it easy to follow. The paragraphing is well-managed, contributing to the overall coherence of the letter. The use of cohesive devices is natural and effective.

Lexical Resource

The letter demonstrates a wide range of vocabulary used accurately and appropriately. The language is natural and sophisticated, enhancing the overall quality of the letter.

Grammatical Range & Accuracy

The letter exhibits a wide range of grammatical structures with full flexibility and control. Punctuation and grammar are used appropriately throughout, contributing to the clarity and effectiveness of the communication.

Answers On The Same Topic:

You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

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Band 4+

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Band 4+

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Band 9

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Dear Sir or Madam, I am writing to formally complain about a television I recently purchased from your website which arrived faulty. I ordered the LG 54-inch colour television on 25 August 2025 after seeing your advertisement highlighting its cinematic picture quality and child-friendly applications. However, upon delivery, the television failed to switch on. Despite […]

Band 8+

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Band 8+: You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

You recently bought a new gadget online, but it arrived damaged. Write a letter to your friend. You should include: • What gadget you bought and from where • What was wrong with it when it arrived • How it made you feel • What your friend could do if they were in your place

Other Topics:

Write a letter to the local council regarding the plan of replacement of a library with a supermarket; You need to write the following: •Where did you get this information? •The disadvantages of having a supermarket instead of a library •Importance of having a library

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Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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