The pie charts illustrates the outcome of a survey that asked costumers to the parkway hotel about quality of client support (exellent, satisfactory, good, poor or very poor). The similar quesionnaire was given to 100 attendees in the years 2005 and 2010.
Overall, the quality of the hotel’s service in 2005 was weak then service in 2010. In 2005 the most rated was satisfactory service, while in 2010 visitors high assessing good client support. In the first chart the least metric is exellent slice, in the second the least is very poor serving.
Looking at the details, in 2005 exellent service is evaluated for 5 %, the highest slice of chart is satisfactory amounted abot 45 %. In 2010 the inducator is increasing in favor of hotel. The exellent service is increased to 28%, very poor slice went down to 4%. Moreover, in those time good support has immensly imroved, it rated to 39%, which is bigger then first slict of chart for 25%.
In terms of other options, there is also illusrated a good efficacy in 2010 year’s side. Poor client support got small for 9% . In 2005 it was 15%, gradually it changed to 12 %. Between 5 years satisfactory fell for 28%. It was 45% in the first pie chart, in the second it became 17 %.
To sum up, the parkway hotel’s costumer service has been changing with years to better side, which proves questionnaire for visitors with the similar query. As a result, a lot of guests assessed high client support of the hotel in the year 2010.