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Band 5+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

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Image for topic: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

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The image shows two pie charts comparing customer service ratings at Parkway Hotel in 2005 and 2010, based on questionnaires given to 100 guests each year. In 2005, ratings were: excellent 5%, good 14%, satisfactory 45%, poor 21%, very poor 15%. In 2010, ratings changed to: excellent 28%, good 39%, satisfactory 17%, poor 12%, very poor 4%.

Given the complexity of the image, the above description may not be entirely accurate.

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The pi-Chart illustrate the quality of service that provided from Parkway hotel on last 5 years where it cetagorise amoung five cetagorise.

In the bigening 2005 from 100 coustomer major 45 percent rated as a Satisfactory level hotel. Among those voting second majority gose to low quality. Where some minor review comes as better but the percentage is quite low around 4%. But as time grows in year 2010 the senario has changed. At that time we saw the derivation of each voting percentage where being good is gain the most rating which is 39%, Where in position 2 secure by the excellent rating.And the rateing law has become minor as 4 % .

In sum up, from 2025 to 2010 the hotel rating has improved significantly. The excellent rating gose to lowest to highest vise versa to the poor rating.

Word Count: 141

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Overall Band Score

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Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

where: 4

rating: 4

hotel: 3

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Task Response

The report addresses the task by describing the main features of the pie charts, but there are some issues with organization and clarity. The language contains grammatical errors and awkward phrasing, which affect the overall coherence. To improve, focus on using more precise language, structuring the report into clear paragraphs, and proofreading for grammatical accuracy. The report falls short of the required 150 words.

Coherence & Cohesion

The report's organization is somewhat clear, but the flow of ideas is disrupted by grammatical errors and awkward phrasing. Paragraphing is present but could be used more effectively to separate distinct ideas. Use cohesive devices more effectively to link ideas within and between paragraphs.

Lexical Resource

The vocabulary used is basic and lacks precision. There is an attempt to use descriptive language, but it is not always accurate or appropriate. Expand your vocabulary related to describing data and trends to enhance the clarity and impact of your writing. Boost vocabulary complexity to elevate the overall score.

Grammatical Range & Accuracy

The report contains numerous grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and incorrect word usage. These errors significantly impede understanding. Focus on improving your understanding and application of basic grammar rules to enhance the accuracy of your writing.

Answers On The Same Topic:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

The pie charts provide data on the questionnaire survey that request tourist to the Pakway Hotel as they rated the hotel’s percentage of customer facility taken from five different main sources, the particular questionnaire was given to 100 clients in 2005 and 2010. Overall, the hotel reduced its customer service of “satisfactory” and “very pool”, […]

Band 6+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

The given charts illustrate the outcome of a questionnaire which asked newcomers to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire also asked 100 guests from 2005 to 2010. It can be clearly seen that the hotel’s customer service was rated most satisfactory in 2005, with a proportion of 45%, […]

Band 8+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

The given charts illustrate the outcome of a questionnaire which asked newcomer that the hotel’s customer service how rated to the Parkway Hotel. And also the same questionnaire asked 100 guestes from 2005 to 2010. It can be clearly seen that hotel’s customer service rated the most in 2005 it was satisfactory the proportion 45% […]

Band 5+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Write a short report for a university lecturer describing the information shown below. Write at least 150 words.

The pie charts depict how travelers’ feedback on the hotel’s customer service in the Parkway Hotel in the years 2005 and 2010. Overall, it can be seen that there was a significant rise in excellent and good responses, while the proportion of negative feedback as satisfactory, poor and very poor was a noticeable decline. At […]

Band 7+

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