Letter

Band 5+: You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item Write at least 150 words

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Dear Madam,

I am writing this letter to inform you that a couple of months ago, I purchased a handphone from online shop, but when the item arrived it was damaged.

Actually I brought this product a long time ago at an online shop in Black, and also it has features that are very good for older people, as well as this shop was recommended by my friends to buy at the phone. Nonetheless, I have waiting for this item to arrive to gift to my parents. However, it turns out the item arrived lcd is damaged, and the product does is work properly.

I would aspiration if you could your the company can compensation me because the item I already accepted is damaged, and I will send back the phone you send me that you can send me a new phone.

I look forward to hear from you.

Yours faithfully,

Tasya

Word Count: 152

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter adequately addresses all parts of the task, describing the product, explaining the problem, and suggesting a solution. There are some minor grammatical errors and awkward phrasing, but overall the message is clear. To improve, focus on using more precise language and proofreading for grammatical accuracy.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the flow of information could be improved. Consider using more explicit transitions between ideas to guide the reader. For example, when transitioning from describing the product to explaining the problem, a clear sentence indicating this shift would be beneficial. Additionally, ensure each paragraph focuses on a single main idea to enhance clarity.

Lexical Resource

The vocabulary used is generally adequate for the task, but there are opportunities to enhance it with more precise and varied word choices. For instance, instead of repeatedly using 'item' or 'product,' try to incorporate synonyms or more descriptive terms related to the phone. Expanding your range of vocabulary will make your writing more engaging and effective.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct tense usage. For example, phrases like 'I would aspiration' and 'the product does is work properly' need revision. Review basic grammar rules and practice constructing more accurate sentences to enhance the overall quality of your writing.

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Band 5+: You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: - Explain why you are unhappy - Request a refund - Make arrangements to return the damaged item Write at least 150 words

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item Write at least 150 words

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item Write at least 150 words

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item Write at least 150 words

You ordered an item from an online store and it has arrived damaged. Write a letter to the retailer to complain. In the letter: – Explain why you are unhappy – Request a refund – Make arrangements to return the damaged item Write at least 150 words

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