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The image contains a pie chart titled 'Categories of library users' and a table titled 'Library user satisfaction (%)'. The pie chart breaks down library users as follows: Full-time undergraduate 44%, Full-time postgraduate 25%, Part-time postgraduate 16%, Distance learning (all courses) 8%, and Academic staff 7%. The table shows satisfaction levels for five categories: For Library opening hours, 65% were Very satisfied, 35% Fairly satisfied, and 0% Not satisfied. For Helpfulness of staff, 95% were Very satisfied, 5% Fairly satisfied, and 0% Not satisfied. For Availability of books, 50% were Very satisfied, 40% Fairly satisfied, and 10% Not satisfied. For Availability of journals, 45% were Very satisfied, 35% Fairly satisfied, and 20% Not satisfied. For Reliability of wi-fi, 48% were Very satisfied, 33% Fairly satisfied, and 19% Not satisfied.
Given the complexity of the image, the above description may not be entirely accurate.
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The pie chart illustrates the distribution of five university library user types, while the table presents user satisfaction data regarding various library services.
Overall, full-time undergraduates comprise the largest user segment by a wide margin. Additionally, while library staff helpfulness and opening hours receive the highest approval, journal availability causes the most dissatisfaction.
According to the pie chart, full-time undergraduates constitute nearly half of all users at 44%, followed by full-time postgraduates at exactly 25%. In contrast, part-time postgraduates account for 16%, while distance learners and academic staff represent the smallest shares at 8% and 7%, respectively.
Regarding the survey, staff helpfulness achieves a 100% total satisfaction rate, with 95% of respondents feeling “very satisfied.” Similarly, opening hours receive zero negative feedback. Around half of the users express high satisfaction with book availability (50%) and Wi-Fi reliability (48%), though these features still draw complaints from 10% and 19% of users. Finally, journal availability registers the lowest approval, with 20% dissatisfied.
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