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Letter

Band 5+: You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. - Give details of what was wrong - Explain what you had to do to overcome the problem at that time. - Say what action you would like the manager to take.

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Note: Both the topic and the answer were created by one of our users.

Dear Sir/Madam,

I am writing to express my dissatisfaction with your hotel service.

I was a guest at your hotel at room 4A in the past week. I was visiting London for a week and I choose your hotel for its reputation; however, my experience was not up to the standard. The weather was supposed to be sunny, but unfortunately it rained and it was very cold. I expected that the hotel would turn on the heaters but this did not happen. I had to call room service, and ask them to turn it on. It took them 5 hours until they finally turn it on. During that time, I had to cover myself in two blankets to keep my temperature. This incidence left me with anger, and to cancel my stay at the hotel.

It would very appropriate if I have a full refund for my stay in compensation for my trouble. I believe this matter requires your urgent attention.

Yours Faithfully,

Mahmoud Ahmed

Word Count: 165

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

hotel: 4

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task, but some details could be more specific and the explanation of the problem could be clearer.

Coherence & Cohesion

The letter's message is understandable, but the flow could be improved with better transitions and paragraphing. Grammar errors impact the overall coherence.

Lexical Resource

5.5

The vocabulary used is adequate, but a wider range and more precise word choices would enhance the letter's impact. Some words are inappropriately used.

Grammatical Range & Accuracy

4.5

There are several grammatical errors that affect the clarity and fluency of the letter. Improving grammatical accuracy is essential.

Answers On The Same Topic:

You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. – Give details of what was wrong – Explain what you had to do to overcome the problem at that time. – Say what action you would like the manager to take.

Dear Manager, I writing this letter to letter to express my unsatisfactory experience at your Skyline hotel last week. I travelled with my family last week from Chandigarh to Delhi for my birthday celebrations. The weather was unexpectedly hot that week and heatwave warning was also issued. After check in when we went into ours […]

Band 5+

You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. – Give details of what was wrong – Explain what you had to do to overcome the problem at that time. – Say what action you would like the manager to take.

Dear Mr. Jackson I am Javid Aliyev and writing to you to inform you that I am living in room 107 and I have some serious issues about room quality. As you know I have booked your hotel for my work visit to your city. I informed you approximately 3 weeks ago. In my room […]

Band 4+

You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. – Give details of what was wrong – Explain what you had to do to overcome the problem at that time. – Say what action you would like the manager to take.

Dear Manager, Iam writing this letter to you to complain about problems that I faced recently, during my stay in your hotel. While my stay,the weather was very erratic. I felt hot in the room. when I tried to on the cooling, I saw it was not working. I didn’t sleep properly due to these […]

Band 5+

You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. – Give details of what was wrong – Explain what you had to do to overcome the problem at that time. – Say what action you would like the manager to take.

Dear Sir or Madam, My name is Sergey Pimenov, and I would like to express my dissatisfaction regarding staying in your hotel a few days ago. The matter is, when I arrived into my room, the air conditioner could barely cool down the room even working for the whole day. I fully understand that the […]

Band 6+

You recently stayed in a hotel in a large city. The weather was very unusual for the time of the year and the heating/cooling system in the hotel was quite Inadequate. Write a letter to the manager of the hotel. In your letter give details of what was wrong. – Give details of what was wrong – Explain what you had to do to overcome the problem at that time. – Say what action you would like the manager to take.

Dear Sir or Madam, I am writing to express my disappointment in the room facility of your hotel. The incident occurred last Tuesday at London branch. Before an essential client meeting in early morning, when I was about to take a hot shower and dressed up, I noticed that the water is not warm enough. […]

Band 6+

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