The table provides the number of people who are visited to Ashdown Museum during the year before and the year after it was developed. The charts illustrate the result of surveys of visitor satisfaction during the same two periods.
Overall, it can be seen that the percentage of visitors during the year after refurbishedment which were very satisfied rose doubled and similarly, dissatisfied decreased a lot.
Looking at the data of the year before refurbishment in more detail it is clear that the total number of visitor stood at about 74000. The percentage of people who were satisfied, very satisfied, and dissatisfied remained at approximately 28%, 19%, and 42%, respectively. There were many dissatisfied visitors here.
Turning to the data of the year after development in more detail It is evident that Total visitors number accelerated sharply from 74000 to 92000. The result of surveys which visitors were very satisfied increased dramatically from about 19% to 40%, which was the highest grew on the chart. Satisfied visitors rose slightly from about 28% to 45%. The percentage of visitors who are dissatisfied and very dissatisfied declined from about 42% and 8% to 22% and 3%, respectively. No response visitors were remained constant.