Letter

Band 7+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to express my dissatisfaction with the hair dryer, which I purchased from your online store last Friday. Unfortunately, it stopped working from yesterday morning, and I couldn’t use it after that.

The issue with the hair dryer was that, it became extremely hot when it blew hot air and then it switched off automatically after few minutes of usage. To use it again, I had to wait until it cooled down. However, from yesterday morning it completely stopped working.

When I discovered the issue, I read its manual carefully to find out if there was something I did wrong. However, everything was done according to the manual. Also, I tried to connect it to another socket, but the problem remained unchanged.

Therefore, I would like you to replace this hair dryer to a new one as soon as possible. The item will be returned to your store today after lunch by the courier from the QRS company. The purchase receipt is located inside the box together with the hair dryer itself.

Yours faithfully,

Mila.

Word Count: 181

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

7.5

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

dryer: 4

after: 3

Try using synonyms for the above words

Task Response

The letter appropriately satisfies all requirements of the task. It is well-written and clearly explains the problem, the actions taken, and the desired resolution. There are no omissions or lapses.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The progression of ideas is logical, and the paragraphing is appropriate. However, consider using more varied cohesive devices to further enhance the flow and connection between sentences and paragraphs. For example, in the third paragraph, you could add a sentence to transition smoothly from describing the problem to explaining what you did after discovering it.

Lexical Resource

The vocabulary used is appropriate and generally accurate. However, there's room to incorporate a wider range of vocabulary to express your points more precisely and naturally. For instance, instead of saying 'the problem remained unchanged,' you could use phrases like 'the issue persisted' or 'the problem continued.' Also, consider using more specific vocabulary related to electronic devices or malfunctions to add depth to your descriptions.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, with only minor errors. Pay attention to sentence structure and word choice to ensure clarity and precision. For example, in the first paragraph, consider rephrasing 'it stopped working from yesterday morning' to 'it stopped working yesterday morning' for better accuracy. Also, ensure correct use of articles (a, an, the) throughout the letter.

Answers On The Same Topic:

See All

Band 7+: ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

ou recently bought an electronic device from an online store, but it stopped working after a few days. Write a letter to the company. In your letter: describe the problem with the product, explain what you did to fix it, say what you would like the company to do. Write at least 150 words.

Other Topics:

You play a team sport with some friends. Last week a member of the team had an accident and wasn't able to play with you. Write a letter to your friend. In your letter: · tell him/her which team won · describe the weather conditions that day · say how you felt about the match

You recently bought a piece of furniture (a dining table) from an online store. When it arrived, you found that it was damaged. Write a letter to the store manager. In your letter: explain what you bought and when it arrived; describe the damage; say what you want them to do about it.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium