Letter

Band 7+: People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: * describe the problems; * explain how it is affecting people; * say what the company should do to help.

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Dear Mr. Irfan Hakim,

I am writing to explain the serious problem that i have in my boarding house. There is a slowly internet connection in my room which started 3 days ago , specifically from January 10, 2026.

This situation has significantly affected my daily activities. As a university student, I use the internet connection to attend online classes, download study materials, and submit assignments on time. When I am feeling the poor connection, I have missed parts of online classes and found it stressful to finish my homework properly.

I would like to suggest that you contact the Internet service provider to check the connection or consider upgrading internet package for better plan. Alternatively, installing an additional router or signal booster may help improve the connection to be better in all rooms.

Thank you for your time and attention. I look forward to your response and hope that this matter can be resolved promptly.

Best regards,

Luna Maya

Word Count: 160

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

connection: 5

internet: 4

Try using synonyms for the above words

Task Response

The letter appropriately addresses all parts of the task, clearly describing the internet connection problems, explaining their impact, and suggesting solutions. The content is relevant and sufficient. To further improve, consider adding specific details about the number of people affected or quantifying the impact with specific examples.

Coherence & Cohesion

The letter is generally well-organized and the message is clear. The paragraphing is logical, and the progression of ideas is easy to follow. To improve coherence, ensure each paragraph focuses on a single main point and transitions smoothly into the next. Using varied cohesive devices can also enhance the flow.

Lexical Resource

The vocabulary used is appropriate for the task. To enhance your lexical resource, try incorporating more specific and varied vocabulary related to internet connectivity issues and their impact. For example, instead of 'slowly internet connection,' you could use 'intermittent' or 'unreliable internet service.' Also, consider using synonyms to avoid repetition.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, with only a few errors. Pay attention to subject-verb agreement and correct tense usage. For example, 'There is a slowly internet connection' could be improved to 'There is a slow internet connection' or 'The internet connection is slow.' Reviewing basic grammar rules and proofreading carefully can help minimize these errors.

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