The given bar charts display information about a bus companie’s actual target and
what the company was trying to obtain in punctuality, besides the amount of complaints and passengers they recieved from 1999 to 2003.
Looking from an overall perspective, it is readily appearent that the targets of buses ariving on time increased by the end of the timeline also the number of complaints they received from their passenger’s rose gradually to 120 in thousand costomers.
To be more precise, in 1999, around 70 peoples maked complaints in their traveling time and it dramatically increased to 100 in 2000. However, in 2001, the amount of complaints they receive decreased to around 82 than it again increased approximately 110 to 120 in 2002 and 2003.
On the other hand, 85% buses arrived in time but their target was around 86% in 1999, while services ariving on time decreased dramatically to 82% in 2000; nevertheless, it rose respectfully around 84% in 2001, and maintained a stability between 84% to 85% by the end of the given period. Furthermore, their services ariving on time targets remained unchange in 2000 and it was dropped to around 84.5% in 2003.