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Pie Chart

Band 5+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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Image for topic: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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The image consists of two pie charts comparing customer service rating results from a questionnaire given to 100 guests at the Parkway hotel in 2005 and 2010. The 2005 chart shows 30% rated excellent, 15% good, 45% satisfactory, and 10% poor, while the 2010 chart shows 40% excellent, 30% good, 20% satisfactory, and 10% poor. Both charts display improvement in ratings over the 5-year period.

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the Pie Charts compare the percentages of visitors who rated the parkway hotels customer service in 2005 and 2010, which was divided into 5 levels of customer service; excellent, good, satisfactory poor and very poor.

overall, the highest percentage of visitors was rated the hotel as satisfactory and good. By contrast, the percentage of visitors who rated the hotel as excellent and poor was lowest in the years 2005 and 2010.

In terms of satisfaction, the percentage of people who rated the hotel as excellent was 5% in 2005. This figure increased to 28% in 2010, a rise of 23% over a period of 5 years. Similarly, in 2005, people who rated the hotels customer service as good was 14%, which grew in 2010, at 39%.

For the remaining customer services, there was a decrease in the percentages of people rated the customer service as satisfactory, poor and very poor from 45%,21% and 15% in 2005 to 17%,12% and 4% in 2010, a fall of 28%,9% and 11% over a period of 10 years respectively.

Word Count: 175

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A

Vocabulary Repetition:

rated: 6

customer: 5

visitors: 3

service: 3

excellent: 3

satisfactory: 3

percentage: 3

hotel: 3

years: 3

people: 3

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Task Response

The report provides a good overview of the data, but there are some inaccuracies and omissions. The report does not mention the 'very poor' category, which is present in the charts. The report also incorrectly states that the percentage of people who rated the hotel as excellent was 5% in 2005. It should be 30%.

Coherence & Cohesion

4.5

The report is generally well-organized, but there are some issues with sentence structure and flow. The report also uses some awkward phrasing, which makes it difficult to follow at times.

Lexical Resource

5.5

The report uses a good range of vocabulary, but there are some instances of repetition and imprecise language.

Grammatical Range & Accuracy

3.5

The report contains a number of grammatical errors, which affect the clarity and fluency of the writing.

Answers On The Same Topic:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The provided pie charts compare the rate of overall customer satisfaction with customer service of Parkway Hotel, spanning from 2005 to 2010. At the first glance, it is clear that the proportion of positive feedbacks account for around two-thirds in 2005, and continuing increase to 84% in 2010. With negative feedbacks, which experienced fall around […]

Band 6+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Band 6+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The two pie charts illustrate the proportion of 100 visitors’s feedback who stayed in the Parkway Hotel rating its customer service between 2005 and 2010 Overview, there was a decline in the proportion of satisfaction, very poor and poor levels of the guests, while the opposite was true for the percentage of excellent about service. […]

Band 6+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie charts illustrate how visitors rated Parkway hotel customer service in two distinct years, 2005 and 2010. Overall, the proportion of people rated customer service was satisfactory was the most significant disparity, while the opposite was true for poor. Additionally, the figure for the very poor was the lowest in 2010. In 2005, most […]

Band 6+

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The pie charts compare Parkway Hotel’s customer service ratings in 2005 and 2010. Overall, customer satisfaction increased dramatically during the period, from satisfactory to good and excellent. In 2005, only 5% of guests rated the hotel’s customer services as excellent. This figure witnessed a significant rise to 28 % in 2010. In addition, the percentage […]

Band 6+

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Band 5+: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

Check Your Answer On This Topic?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

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