The pie chart demonstrates different levels of satisfaction between full-time students and part-time students when they use their university library, divided into two categories : IT service and opening duration.
Overall, it is true that full-time students are generally happy with IT support offered, whereas the largest proportion of part-time students are not fully satisfied with this service. However, the school library is successful in meeting the demand of both types of students regarding opening hours, as most of them are very happy with this. These imply that full-time students are better catered in the college library.
The amount of full-time students who rate “very happy” with IT service is the largest in this category, at 54%, nearly tripling the figure for its counterpart, as only 20% of part-time students feel the same level of happiness with this service. Reversedly, the percentage of part-time students giving the opinions of “not at all” when using IT support offered is 45%, which is exactly threefold more than that of full-time students. Meanwhile, the figures for “quite happy” ratings are roughly similar between full-time and part-time students, at 31% and 35%, respectively.
Concerning currently opening hours, 87% of full-time students feel very happy with this criterion, while 72% of part-time students feel the same, implying that the duration is adequate for two groups of students. The amount of full-time students whose levels of satisfaction are “quite happy” and “not at all” with this service is much lesser, with 12% and 1%, in that order. Besides, 23% of part-time students account for the opinion of “quite good”, while only 5% of them feel that they are not at all happy with the lasting hours of the library.