The pie charts demonstrate the rates that visitors say about parkway hotel in two years namely 2005 abd 2010
Overall it is clear that in the firts given year the precent of satisfactory was the highest level while in the next year the percentage of good demonstrated the dominating position.
Looking at the informatiin more details , the hotel’s customer service took an opinion that satisfactory was 45 % in 2005 and categories of good and very poor was about 15% while the rating called poor was 21% . Another category named excellent was the lowest degree ,5% in 2005 .
When it comes to 2010 the amount of poor and satisfactory was approximately 20% while the positive responses are good and exellent was 28 %and 39%. The lowest response was very poor with the percent of 5 in 2010