The line graph compares the number of enquiries received by a Tourist Information Office via three different communication methods over a six-month period in 2011.
Overall, it is clear that while the popularity of in-person and telephone enquiries saw a significant increase, the number of people who chose to communicate by letter or email experienced a steady decline. By the end of the period, visiting the office in person became the most preferred method of seeking information.
In January, enquiries made in person were the least popular, starting at just over 400. However, this figure rose sharply throughout the period and overtook telephone enquiries by March, eventually reaching a peak of nearly 1,900 in June. Similarly, the number of telephone calls increased from 900 in January to 1,600 by the end of June, despite remaining stable at 1,000 between March and April.
In contrast, the number of enquiries sent via letter or email showed a downward trend. Starting at approximately 800 in January, the figures fell consistently to a low of just under 400 in May and remained at that level for the rest of the period.