The data in the table depict the analysis at three different health services by the patients. Overall, the service provided by the doctors was rated the highest, whereas, pharmacy with the least rating.
To commence with doctor’s service, it was rated 8, 8.7 and 8.4 rating in Longston, Peveril and Merchbank centres respectively, whereas, the service provided by the pharmacy was rated the least in all the centres. Furthermore, booking appointments and response to concern services received nearly same rating in all the centres that averages to about 7. And, the cure of children was rated with 6.3, 7.5 and 7.3 in Longston, Pervil and March bank centres respectively.
To analyse from another perspective, the satisfaction level at parvel centre was at top with 8.3 overall average rating followed by Merch bank centre which received just a rating less. In contrast, patients were least satisfied at longstone centre, as it received the least rating of 5.8 only.
